Last Updated: July 29, 2026


One Warm Coat (“One Warm Coat,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.onewarmcoat.org, register a coat drive, apply to become a nonprofit partner, make a donation, volunteer, subscribe to our emails, or otherwise interact with us online or offline.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with One Warm Coat, we may collect the following information.

Information You Provide

You may voluntarily provide information when you:

  • Make a donation
  • Register a coat drive
  • Apply to become a nonprofit partner
  • Register as a volunteer
  • Sign up for email communications
  • Submit a contact form
  • Apply for employment
  • Request information
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Mailing address
  • Telephone number
  • Organization or company name
  • Coat drive details
  • Nonprofit organization information
  • Donation information
  • Other information you choose to provide

Payment Information

When you make a donation, your payment information is processed securely through trusted third-party payment processors. One Warm Coat does not store credit card information. 

Information Collected Automatically

When you visit our website, we may automatically collect information including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General geographic location based on IP address
  • Website usage information

This information helps us understand how visitors use our website and improve our programs and services.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience, understand website usage, and support certain website functions.

Cookies may be used to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Measure the effectiveness of communications and campaigns

Some third-party services used on our website may also use cookies or similar technologies.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

Analytics

We use website analytics tools, including Google Analytics, to better understand how visitors use our website.

These tools collect information such as pages viewed, time spent on the site, browser type, and approximate geographic location. This information is aggregated and used to improve the user experience and the effectiveness of our website.

How We Use Your Information

We use personal information to:

  • Process donations
  • Issue donation receipts
  • Register and support coat drives
  • Process nonprofit partner applications
  • Communicate with volunteers, donors, nonprofit partners, and supporters
  • Respond to questions and requests
  • Send newsletters and organizational updates
  • Share information about programs, campaigns, and opportunities to support our mission
  • Improve our website and services
  • Monitor website performance
  • Maintain accurate organizational records
  • Prevent fraud and protect our website
  • Comply with applicable laws and legal obligations

Email Communications

If you subscribe to receive emails from One Warm Coat, we may send you newsletters, program updates, fundraising appeals, event information, volunteer opportunities, and other communications related to our mission.

You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.

Even if you opt out of marketing emails, we may still send administrative communications related to your donations, registrations, or other transactions.

How We Share Information

One Warm Coat does not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our organization, including providers of:

  • Donation processing
  • Customer relationship management
  • Email communications
  • Website hosting
  • Website analytics
  • Technology support

These providers are authorized to use personal information only as necessary to perform services on our behalf.

We may also disclose information:

  • To comply with applicable law
  • To respond to legal requests
  • To protect the rights, safety, or property of One Warm Coat or others
  • In connection with a merger, reorganization, or transfer of organizational assets, where permitted by law

Donor Privacy

Protecting donor privacy is important to One Warm Coat.

We do not sell, rent, exchange, or otherwise share donor mailing lists or donor personal information with other organizations for their own marketing purposes.

Donor information is used solely to support our mission, communicate with donors, process donations, acknowledge gifts, and comply with legal and financial reporting requirements.

Third-Party Links

Our website may contain links to third-party websites, including nonprofit partners, sponsors, social media platforms, or other organizations.

This Privacy Policy applies only to One Warm Coat’s website. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any websites you visit.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Access to personal information is limited to employees, contractors, and service providers who need the information to perform their responsibilities.

Although we work to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide requested services
  • Maintain organizational records
  • Comply with legal, accounting, and tax requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If we learn that we have collected personal information from a child under 13 in violation of applicable law, we will delete that information promptly.

If you believe a child has provided us with personal information, please contact us using the information below.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of certain personal information
  • Withdraw consent where processing is based on consent
  • Object to or limit certain processing activities where permitted by law

Residents of certain U.S. states, including California, may have additional rights under applicable privacy laws.

Individuals located in the European Economic Area or United Kingdom may also have rights under the General Data Protection Regulation (GDPR) or other applicable laws.

To exercise your privacy rights, please contact us using the information below.

Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website does not respond differently when a Do Not Track signal is received.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will post the updated Privacy Policy on this page and update the “Last Updated” date above. When appropriate, we may also notify users through email or by posting a notice on our website.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

One Warm Coat
2443 Fillmore Street #380-5363
San Francisco, CA 94115

Email: info@onewarmcoat.org